Governance

Understanding how to optimize Omni-Channel Order Management is key to your business’ success. Today, consumers want seamless possibilities for selecting and receiving new products and services. Intelligent order management systems allows brands and retailers to make informed decisions on how to prof...


In Forrester’s 40-criteria evaluation of omnichannel order management (OMS) vendors, we identified the nine most significant software providers in the category — Aptos, IBM, Jagged Peak, Kibo, Manhattan Associates, NetSuite, Oracle, Radial, and SAP Hybris — and researched, analyzed, and scored each....


The world of work is constantly changing. Change is good, but only if organizations can learn to harness new capabilities and gain confidence in the new workplace order. The modern-day methods of managing teams and projects will look dramatically different in the near future. Over the years, the pac...


Let’s be honest – information governance is probably not your favorite thing. Which is exactly why it should be done efficiently and seamlessly, so that employees can focus on more exciting goals — innovative, business-growing goals.


Are the days of the ubiquitous “Made in China” label coming to an end? For decades, and across many industries, China has served as the factory for companies all over the world. But China is steadily losing its manufacturing base to Southeast Asia — Viet Nam, Indonesia, Cambodia, Malaysia and others...


To stay competitive in this digitally transformed world, companies need fast and effective support services, according to a new IDC white paper sponsored by LogMeIn. To better understand how existing support technologies are meeting the needs of users, IDC surveyed 450 people about their support exp...


Technological advancements have given rise to a deluge of new types of connected devices — i.e., internet of things (IoT) — which, in turn, introduce new security threats that enterprises are ill-equipped to combat and even recognize. Many enterprises are not adequately prepared to deliver on these ...


What drives the modern PMO is a fast moving results-focused approach that supports company revenue and business objectives. Here are seven best practices that Gartner recommends to demonstrate the PMO’s value to the business and make any project management office run more efficiently and effectively...


The incoming General Data Protection Regulation (GDPR) will transform the way businesses process and manage data, giving more control to citizens and customers as a result. However, the regulation could offer businesses the opportunity to build better customer relationships, streamline IT and improv...